Cancellation policies for your listing

Sometimes, things come up and guests have to cancel. To keep things running smoothly, you can choose a cancellation policy for each of your listings.

Full refund” refers to your nightly rate only. Refunds on BVI Paradise rental platorm guest service fees depend on several factors. Also, you won’t be paid the cleaning fee if the guest cancels before check-in.

  • Guests can cancel until 24 hours before check-in for a full refund, and you won’t be paid
  • If they cancel after that, you’ll be paid for each night they stay.

  • To receive a full refund, guests must cancel within 48 hours of booking, and the cancellation must occur at least 28 days before check-in

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